1. Are you usually serviced promptly and efficiently when you come into our office?

YES NO

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2. Do our tellers, officers and other personnel give you the friendly personal attention you like?

YES NO

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3. Do our business hours suit your needs?

YES NO

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4. When you telephone us, do you get prompt and courteous service?

YES NO

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5. When (or if) you do business with us by mail, is the service satisfactory?

YES NO

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6. Are there any additional services you think we should offer?

YES NO

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7. Would you recommend use of our services to your family, coworkers, friends?

YES NO

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8. Do you have a complaint you'd like us to know about?

YES NO

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9. If you have any other comments or suggestions, or ideas on how we might serve you better, please note them here:

Comments: